Effective Date: November 20, 2026
At Tedfuel, we are committed to providing high-quality media, PR, reputation management, and digital marketing services. Please review our refund policy before placing an order.
Order Cancellation
Orders may be cancelled before work has commenced. If a cancellation request is approved before any work has started, you may be eligible for a full or partial refund.
Once work has begun, orders cannot be cancelled.
Refund Eligibility
Refunds may be considered under the following circumstances:
- A duplicate payment was made.
- A payment was processed in error.
- Tedfuel is unable to provide the purchased service.
Approved refunds will be processed to the original payment method.
Non-Refundable Services
Due to the customized nature of our services, refunds are generally not available once work has started. This includes, but is not limited to:
- Content writing and editing
- PR campaign planning
- Media outreach
- Guest post placements
- Press release distribution
Third-Party Services
Certain services involve third-party publishers, media outlets, or platforms. Once payments have been submitted to third parties or a publication has been approved or scheduled, those fees are non-refundable.
Service Issues
If you believe a service was not delivered as agreed, please contact us within 7 days of delivery. We will review your request and work with you to find a fair resolution, which may include revisions, service credits, or a refund where appropriate.
Refund Processing
Approved refunds are typically processed within 5–10 business days, depending on your payment provider or financial institution.
Contact Us
If you have any questions regarding this Refund Policy or wish to request a refund, please contact us through the contact information available on our website. We aim to respond to all inquiries within 2 business days.